Hair growing back after loss, showing healthy regrowth at the scalp
Hair Health  ·  Bristol  ·  NOCO Hair
How Long Will It Take for My Hair to Grow Back?
One of the most common questions we hear. The honest answer depends on why it changed in the first place.
Hair Growth Hair Loss Hair Health

How long it takes for hair to grow back depends on why it changed in the first place. After hair loss, breakage, a big cut, or a fringe you have grown out of, the question is almost always the same: will it come back, and how long will it take?

Most people asking this question are going to get a positive answer. Hair is remarkably resilient. Understanding how it grows helps you understand what to expect and why patience is almost always the right approach.

How hair actually grows

Each hair on your head goes through its own growth cycle. The active growth phase, called the anagen phase, lasts anywhere from two to seven years depending on your genetics. During this time the hair grows roughly half an inch a month, or around six inches a year.

If your growth phase runs closer to seven years, your hair has the potential to grow very long before it naturally sheds and regrows. A shorter growth phase of around two years means your hair may reach a natural stopping point, often around the jawline or shoulders, even when it is perfectly healthy. Neither is better or worse. It is simply how your hair is built.

A useful way to think about it
The average head has 100,000 to 150,000 hairs, each growing around 0.2cm a day. Per strand that sounds slow, but across the whole head it adds up to over 36 metres of total hair growth in a single day. It is constant, just not immediately visible.

Why it feels slow at first

Hair grows from the root, not the ends. This means in the early weeks of regrowth you will not see much visible change, even though growth is happening. New hair has to travel a certain distance before it becomes noticeable at the surface.

People with fringes often notice hair growing back faster because it reaches their eyes. Length growth is harder to perceive because there is no equivalent reference point. The hair is growing. You simply cannot see it yet.

What affects how quickly hair grows back

The speed and quality of regrowth depends largely on what caused the change in the first place.

Common causes and what to expect
Breakage. Hair that has snapped from heat damage, colour or tension is not lost from the follicle. The follicle is still active and producing hair. Regrowth is usually straightforward once the cause is addressed.
Stress-related shedding. Telogen effluvium, the most common cause of sudden increased shedding, is temporary. Hair typically begins recovering three to six months after the trigger passes.
Postpartum shedding. Almost always recovers fully within six to twelve months. The shedding is caused by hormonal shifts after birth, not permanent follicle damage.
Illness or medication. Hair often recovers well once health stabilises, though the timeline varies depending on the condition and how long it was present.
A significant haircut. Simply a matter of time and the length of your individual growth phase. Around six inches a year is the average, though some people grow faster or slower.

What helps while hair is growing back

You cannot dramatically speed up hair growth. What you can do is create the best possible conditions for the growth that is already happening.

What actually makes a difference
Scalp health. A healthy, clean scalp supports stronger regrowth. Remove product buildup, avoid harsh shampoos and consider a targeted scalp treatment if needed.
Reducing tension and heat. Less daily stress on the hair means less breakage, which means visible length is retained better over time.
Nutrition. Protein, iron, zinc and vitamin D all support healthy hair growth. If you have been through a period of significant dietary change, addressing that will help.
Regular trims. This one surprises people, but keeping the shape tidy every six to eight weeks prevents the ends from fraying and weighing the hair down. Growth looks faster when the hair does not feel tired.
“Hair growth is slow, but it is steady. If the cause is temporary, hair almost always recovers. Knowing what is happening is the key to getting the best out of what you have.”
Noel Halligan  ·  NOCO Hair Bristol

When hair may not grow back fully

For most people, hair does recover well. There are some situations where the picture is more complex. Genetic thinning, certain hormonal conditions and some longer-term health issues can affect follicle activity over time. Even in these cases, early assessment and the right support can slow the process significantly and improve the quality of what remains.

The most important thing in any case is understanding what is actually happening rather than guessing. A professional can usually identify whether you are dealing with temporary shedding, breakage or something that needs a more structured approach.

N
Written by
Noel Halligan
Co-founder and Senior Stylist  ·  NOCO Hair Bristol

Noel Halligan is a Bristol-based hairstylist and salon educator with over 20 years of experience in colour and cutting. As co-founder of NOCO Hair, he has developed a consultation led approach to hairdressing that prioritises diagnosis before design. He works with clients on complex colour transformations and trains stylists through the NOCO Academy.

Not sure what is going on with your hair?
Come in for a proper consultation. We will assess your hair and scalp, tell you what we see and give you a clear plan based on what is actually happening.
Book a Consultation
Hair consultation at NOCO Hair Bristol
Bristol  ·  NOCO Hair
How to Choose the Right Hairdresser in Bristol
Price lists do not tell you what you actually need to know. Here is what does.
Bristol Consultations Choosing a Salon

Choosing a new hairdresser in Bristol can feel surprisingly stressful. You are not just booking a haircut. You are trusting someone with how you look, how you feel and how confident you walk out. In a city with no shortage of salons, more choice does not necessarily make the decision easier.

If you have ever left a salon feeling unsure, rushed or quietly disappointed, this is for you. The thing that separates a good experience from a bad one is almost never the price. It is the conversation that happens before anything else.

Why price lists do not help you choose

Most people start by searching for prices. It makes sense. But two salons can charge exactly the same and deliver completely different results, because hair is not a product off a shelf. It is condition, history, lifestyle and expectation all combined.

A price list cannot tell you how well someone listens. It cannot tell you whether they will explain options clearly, how they handle previous colour or damage, or whether the plan they recommend actually fits your day-to-day life. That is why people leave disappointed even from expensive salons.

Consultation at NOCO Hair Bristol
“Good hair does not start with a service. It starts with a conversation. If the conversation feels rushed, the result usually reflects that.”
Noel Halligan  ·  NOCO Hair Bristol

What a proper consultation should include

A good hair consultation should feel like a real conversation, not a formality that happens while the stylist is already reaching for scissors. Before anything is mentioned about cut or colour, you should feel heard.

What to expect from a proper consultation
Questions about your hair history. Previous colour, heat damage, treatments and how long ago they happened all affect what is possible and safe. A stylist who does not ask is guessing.
A discussion about your lifestyle. How much time do you spend on your hair in the morning? How often do you want to come back? What is your budget for maintenance? The answers change what the right plan looks like.
Honest conversation about what is realistic. Not every result is achievable on every head of hair in one visit. A good stylist tells you this clearly rather than overpromising and underdelivering.
Space to ask questions without pressure. You should be able to ask anything without feeling like you are holding someone up. The consultation is where confusion gets resolved, not where it gets rushed past.
Clarity about timing and cost before you commit. No surprises at the till. A proper consultation ends with you knowing exactly what is going to happen, how long it will take and what it will cost.

Signs a salon might not be the right fit

Not every salon in Bristol will be right for every person. That is fine. But these are the patterns that most often lead to disappointment.

Watch out for these
Consultations that feel rushed. Recommendations made before your hair has been properly assessed. Everything described as easy or straightforward. Maintenance not discussed. Pressure to decide immediately. If any of these feel familiar, trust that instinct.

What to do if you are unsure where to start

Start with a conversation rather than a full appointment. A good hairdresser will welcome questions, take time to talk through your options and help you understand what is possible without any pressure to book. You do not need the right terminology or a perfect brief. That is what the consultation is for.

Feeling comfortable asking questions is usually a reliable sign you are in the right place. Feeling like you are being moved along is usually a sign you are not.

Hair consultation at NOCO Hair Bristol
Men's haircut result at NOCO Hair Bristol
Colour result at NOCO Hair Bristol

Results from NOCO Hair Bristol. Every one started with a proper consultation.

How NOCO approaches it

At NOCO, every new client begins with a Gameplan Consultation before any service takes place. We assess your hair condition, your colour history and what is realistically achievable. We discuss your lifestyle and your maintenance expectations. We design a clear plan before anything begins.

You leave the consultation knowing what is going to happen, why we are recommending it, what it will cost and what the plan is for the visits after that. No guesswork. No surprises. No decisions made in a hurry.

That is how hair gets consistently good results over time rather than a result that looks great for two weeks and then falls apart.

N
Written by
Noel Halligan
Co-founder and Senior Stylist  ·  NOCO Hair Bristol

Noel Halligan is a Bristol-based hairstylist and salon educator with over 20 years of experience in colour and cutting. As co-founder of NOCO Hair, he has developed a consultation led approach to hairdressing that prioritises diagnosis before design. He works with clients on complex colour transformations and trains stylists through the NOCO Academy.

Start with a conversation.
Book a Gameplan Consultation at NOCO Hair Bristol. We will sit down, understand your hair and give you a clear plan before anything begins.
Book a Consultation
Woman noticing hair thinning at the parting and crown
Hair Health  ·  Bristol  ·  NOCO Hair
Is My Hair Thinning? How to Tell and What to Do
Early thinning is extremely common. When you catch it early, you have far more options. Here is how to tell what is actually going on.
Hair Thinning Hair Loss Scalp Health

Is my hair thinning? It is one of the most common questions we hear in the salon. And one of the most anxious. The good news is that most people asking it are catching something early, which means there is almost always something practical to do about it.

As a stylist I see clients every week who are convinced they are losing their hair, when in reality they are dealing with breakage, seasonal shedding or a change in texture. Understanding the signs properly is the first step to feeling in control again.

Signs your hair may be thinning

You can usually spot thinning by noticing a combination of visual changes and differences in how your hair behaves day to day.

What to look for
Your parting looks wider than usual. A widening parting, especially where more scalp is visible in bright light, is often one of the earliest signs of thinning.
More scalp showing at the crown. The crown may start to look flatter or sparser if density is changing.
Your ponytail feels smaller. A noticeably thinner ponytail can indicate reduced volume or increased breakage.
Increased shedding. Losing 50 to 100 hairs a day is normal. Significantly more in the shower, on your brush or on your clothes may indicate stress-related shedding.
Changes in texture. Thinning hair often feels different: flyaway, fluffier, drier or less anchored. Texture changes are frequently mistaken for hair loss.
More visible scalp in photos. Photos and videos can highlight areas that look thinner before you notice them in the mirror. This is often a reliable early warning.

Why is my hair thinning?

There are several common causes. Understanding the reason behind what you are seeing helps you take the right next step rather than guessing.

Common causes
Stress or shock to the body. Emotional stress, burnout, illness, crash dieting or major life changes can trigger temporary shedding known as telogen effluvium. What you see today often traces back two to four months.
Hormonal changes. Postpartum hair loss, perimenopause and menopause are major contributors to thinning and density changes. Many women assume it is age when it is actually hormonal.
Breakage, not actual loss. Highlighting, bleaching, heat tools and tight ponytails can cause breakage that looks and feels like thinning. This is entirely fixable with the right cut and conditioning plan.
Scalp health. A dry, irritated or product-congested scalp can make hair appear thinner and weaker than it actually is.
Natural ageing. Hair naturally becomes finer over time. Supporting the condition and structure keeps it looking fuller for longer.
Genetics. Female pattern thinning often starts around the parting or crown. Early support can help slow the progression significantly.
Something we see regularly in the salon
Many clients come in convinced they are losing their hair when their hair has actually snapped from heat or colour damage. A more supportive routine, the right cut and better products can make a significant difference quickly.

Is it thinning or am I overthinking it?

Many people confuse thinning with breakage, seasonal shedding, postpartum regrowth, new baby hairs, or dryness and frizz. There are two quick ways to begin telling the difference yourself.

Look at the pattern. Thinning tends to follow a consistent pattern such as a wider parting or a weaker crown area. Breakage is more random and tends to affect different lengths and sections.

Look at the root end of shed hairs. Natural shedding produces hairs with a small white bulb at the root end. Breakage produces hairs of varying lengths with no bulb. A professional can usually tell the difference within seconds of looking.

“Not all thinning is permanent. Not all thinning means you are losing your hair. And none of it needs to feel overwhelming when you know what you are dealing with.”
Noel Halligan  ·  NOCO Hair Bristol

Can thinning hair grow back?

Often yes, depending on the cause. Stress-related thinning is usually temporary and recovers once the trigger passes. Postpartum thinning almost always resolves on its own. Breakage is fully fixable with improved condition and the right haircut. Hormonal or genetic thinning is more complex but very manageable, particularly when addressed early.

Hair responds best to consistency rather than drastic changes. Gentle products, reduced heat, scalp care and regular trims all contribute more than any single treatment.

What actually helps

There is a lot of misinformation online about hair thinning. These are the changes that genuinely make a practical difference.

What works
A haircut designed for finer hair. The right shape adds fullness, lift and movement. Cuts like the Vitality Cut and Clifton Cut at NOCO are specifically designed to maximise volume on finer hair.
Strength-focused conditioning. Conditioner strengthens the hair fibre so it breaks less. The right formula will not weigh your hair down.
Avoiding tight hairstyles. High-tension ponytails and buns can contribute to hairline thinning over time, particularly around the temples.
Gentler styling habits. Lower heat, better brushes and slower brushing all preserve density over time without requiring major changes to your routine.
Scalp health. A healthy scalp produces stronger, thicker-feeling hair. Scalp care is often the most overlooked part of a hair health routine.
A simple, consistent routine. You do not need ten products. The right three or four used regularly will outperform a complicated routine that changes every few weeks.

When should I get it checked?

If you are unsure whether your hair is thinning, a professional assessment is the quickest way to get clarity. A stylist can identify whether it is thinning, breakage or temporary shedding and help you build a realistic plan from there.

From a medical perspective, if shedding has been ongoing for more than three to four months, or is accompanied by fatigue, changes in skin or nails, or shifts in weight, a GP appointment and a simple blood test to check iron, ferritin, vitamin D and thyroid function is a sensible next step.

N
Written by
Noel Halligan
Co-founder and Senior Stylist  ·  NOCO Hair Bristol

Noel Halligan is a Bristol-based hairstylist and salon educator with over 20 years of experience in colour and cutting. As co-founder of NOCO Hair, he has developed a consultation led approach to hairdressing that prioritises diagnosis before design. He works with clients on complex colour transformations and trains stylists through the NOCO Academy.

Want to know what is actually going on with your hair?
Come in for a consultation. We will assess your hair and scalp properly, tell you what we see and give you a clear, honest plan.
Book a Consultation

Award-Winning Bristol Hairdressers Celebrate Milestone

Today marks a big milestone: NOCO Hair turns seven.

Over the years, we’ve poured our energy into creativity.
We’ve continued to grow, evolve, and sharpen our craft.
And we’ve built a salon that’s become a trusted part of the Bristol community.

Before anything else, we want to say a massive thank you.
To our clients, our team (past and present), and every partner who’s backed us — you’re the reason this place exists the way it does.

As we step into year eight, here’s a look at some recent highlights and what this next chapter means for us.

Award-winning NOCO Hair Salon celebrates seven years in business with our mascot NOCO Bear blowing out the candles!

Inside Bristol’s Award-Winning Hair Salon: Our Highlights This Year

Celebrity Projects & Creative Partnerships

The last few weeks have been full of brilliant moments, including working with:

  • Alan Carr
  • Rachel Riley & Pasha Kovalev
  • The BBC Interior Design Masters production team

Collaborations like these sharpen our creativity and put Bristol’s talent right where it deserves to be — on a bigger stage.

Alan Carr from BBC Interior Design Masters and The Traitors visiting NOCO Hair, Award-Winning Salon.

BBC Interior Design Masters with Alan Carr here.


National Recognition & Industry Awards

We’re incredibly proud to be an award-winning Bristol hair salon, recognised across the UK for innovation, education, and client experience.

One standout achievement:
Winning Best New Salon in the UK at the British Hairdressing Business Awards.


https://www.hji.co.uk/british-hairdressing-business-awards/

Awards aren’t the reason we do what we do — but they do reaffirm that our systems, standards and approach work.


Meaningful Community Work

Another highlight has been strengthening our connection with Penny Brohn, supporting people living well with cancer.
This work is personal, human, and deeply important to us — and we’re committed to growing it.


Growing Stylists Through Innovation & Mentorship

Behind the scenes, we continue to push forward with advanced training, mentorship and better learning tools:

  • AI-assisted education
  • The Gameplan Consultation framework
  • Clear stylist development paths
  • Coaching and problem-solving systems

Our philosophy is simple:
Grow people, and the business grows with them.


What Being an Award-Winning Bristol Hair Salon Means to Us

NOCO Hair has always been rooted in three things:

  1. Exceptional hair
  2. A genuine, supportive community
  3. Improving the industry through better systems

We love what we do — the people, the creativity, the problem-solving, the impact.
Seven years in, that passion is stronger than ever.


Thank You for Being Part of the Journey

Whether you’ve been with us from the start or recently joined the NOCO community, we’re grateful.
Your trust, support and energy have shaped every part of this place.

Here’s to the next chapter — more creativity, more learning, more impact, more great hair days.


FAQs

Is NOCO Hair an award-winning salon?

Yes — NOCO Hair has won multiple national awards, including Best New Salon in the UK at the British Hairdressing Business Awards.

Where is NOCO Hair based?

We’re proudly located in Bristol, serving clients across the city and beyond.

Do you work with celebrities?

We’ve had the privilege of working with Alan Carr, Rachel Riley, Pasha Kovalev, and the BBC Interior Design Masters team.

Do you support community initiatives?

Yes — including our ongoing partnership with Penny Brohn, helping people live well with cancer.


Experience NOCO Hair for yourself.

Book Now

Learn more about our story:

Explore our services:

Noel Halligan at the Strictly Come Dancing YESS Foundation event
Community  ·  Bristol  ·  NOCO Hair
From the Salon Floor to the Dance Floor
Learning the Samba in three hours with Rachel Riley and Pasha Kovalev, in aid of the YESS Foundation.
YESS Foundation Strictly Community

Can people with two left feet learn the Samba in under three hours? Almost. When we were invited to take part in a Strictly Come Dancing experience with Rachel Riley and Pasha Kovalev, we said yes immediately. Not because we had any confidence in our dancing, but because of what it was raising awareness for.

The YESS Foundation

The event supported the YESS Foundation, Young Entrepreneur Smart Start, a free 13-week business programme that helps young people aged 12 to 22 develop the mindset, skills and confidence to start their own business.

What YESS does
Free 13-week programme for young people aged 12 to 22 across Bristol.
Entrepreneurship as a tool for purpose, identity and mental wellbeing, not just profit.
Evidence backed: when young people channel creativity into meaningful work, outcomes for mental health and engagement improve significantly.

At NOCO we have always believed that confidence starts from within. Sometimes through a great haircut, sometimes through stepping onto a dance floor and trying something completely new. YESS understands that same principle applied to young people building a future for themselves.

Noel Halligan at the Strictly Come Dancing YESS Foundation charity event Bristol

Three hours. Two left feet. One unforgettable day.

Learning the Samba in three hours with Pasha Kovalev was ambitious. There were missteps, a lot of laughter, and several moments that will not be making the Strictly cut. But by the end of it we had learned more than a routine.

Sarah Austin, who took part alongside me, absolutely smashed it and won the challenge, earning high tea with Pasha himself. She has not stopped mentioning it since. Fair play.

The thing about doing something uncomfortable
There is something that happens when you step outside what you know and try something purely for the experience. You remember why showing up matters. That is what YESS teaches young people and what the day reminded us.

Watch the video

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The full video from the day.

What happened next

Since the event, we have seen a real uplift in conversations around how business can be a force for good in Bristol. It opened up new connections and contributed to an upcoming partnership with Puddle Ducks, helping families and young people in the city grow in confidence both in and out of the water.

“Here is to more rhythm, more laughter, and more moments that remind us why we do what we do.”
Noel Halligan  ·  NOCO Hair Bristol

To find out more about the YESS Foundation and the work they do for young people across Bristol, visit actioncoachfoundation.org.

N
Written by
Noel Halligan
Co-founder and Senior Stylist  ·  NOCO Hair Bristol

Noel Halligan is a Bristol-based hairstylist, salon educator and community advocate. As co-founder of NOCO Hair, he believes that business is most powerful when it is used as a force for good in the community it serves.

Book your appointment at NOCO Hair.
Every visit supports a salon that gives back to Bristol. We are on Whiteladies Road in Clifton.
Book Your Appointment

At Salon International, I shared my thoughts on the future of AI in hairdressing and why human connection will always sit at the heart of what we do

Earlier this month, I was invited by Hairdressers Journal to speak on the Business Live Stage at Salon International in London — the biggest event in the hairdressing calendar.

The talk was called “Tech That Pays You Back,” and my key message was simple:
we must learn to value human intelligence as much as artificial intelligence.

Right now, we live in a human-led, AI-assisted world — and that’s a good thing.
AI might become more dominant in the future, but for now, humans need other humans. There’s an energy exchange that technology just can’t replicate.

As I looked out at the audience, I thought: every person in this room could have stayed at home and watched this talk on Zoom. But they didn’t. They travelled to London, shared space, and exchanged ideas. That’s where the magic happens — in the room, not on the screen.

Humans First, Tech Second

I was joined on stage by Gavin Hoare, maître d’ at the multi-award-winning Richard Ward Metro-spa Salon in London, and the UK Managing Director of Vagaro Jason Downes, one of the leading high-tech booking platforms in the industry.

(And yes — they gave me the world’s spinniest chair, so staying composed was half the challenge.)

While we each brought different perspectives, the common thread was clear:
AI is already here — whether we realise it or not.
Many people use it daily without even noticing — from Canva to CapCut, even the way your phone automatically enhances your photos before they hit your feed.

The key is understanding how to use it to make life easier — automating everything that doesn’t need a human.
Bookings, flows, and admin? Automate them.
But when it comes to people — the consultation, the welcome, the energy of the experience — that must stay human.

The Power of the Human Touch

I’ve always admired Fred Sirieix from First Dates, who says:

“Smile, look, and acknowledge someone before they’ve even seen you.”

That’s what real connection looks like — and that’s the part of our industry that AI should never replace.

Hairdressing will always be about human-to-human energy.
AI can streamline the background work, but it can’t replicate empathy, instinct, or presence.

What’s Next

Since that talk, we’ve been breaking down our business into a thousand small parts —
and improving each one by 1%.
That’s our philosophy at NOCO Hair: progress through marginal gains and continuous evolution.

You can catch clips from my Salon International talk and behind-the-scenes videos over on Instagram:
👉 @noel_noco.hair

Or check out our NOCO Hair Academy, where we’re helping stylists combine human skill with modern technology — shaping the future of hairdressing, one stylist at a time.

At NOCO Hair, we care deeply about how you feel when you leave the salon. While we always aim for perfection, we also know that hairdressing is both an art and a collaboration—and there are times when the result may not align with the vision you had in your head.

Maybe your hair reacted differently than expected. Maybe the style felt right in the chair, but doesn’t feel quite “you” at home. Or maybe it’s just not what you were hoping for. Whatever the reason, this post is here to guide you through the next steps with clarity and calm.


Step 1: Say Something While You’re Still in the Salon

If something doesn’t feel right during your appointment, please speak up to your stylist. They are trained to handle feedback with professionalism and respect, and they’ll often bring in a colleague to collaborate on a solution. If time allows, we’ll do everything we can right there and then to make it right.


Step 2: Take a Breath and Live With It (Briefly)

Sometimes, it takes a few days to know how you really feel. Your stylist may recommend that you try styling it yourself, wash it once or twice, or view it in different lighting before rushing to judgment. Often, this is all it takes to settle into something new.


Step 3: If It’s Still Not Right, Let Us Know

If after trying it at home, you’re still not happy, get in touch as soon as possible. Contact us within 10 days of your original service so we can bring you back in and work together on a solution.

Contact:
📞 Call: 0117 403 0998
📧 Email: [email protected]

Please include:

  • Your name
  • The date of your visit
  • brief description of what you were hoping for
  • What you don’t like about the result
  • What you think the right solution might be

Step 4: We’ll Work With You to Make It Right

If possible, we’ll bring you back into the salon and do everything we can to fix it within reason. Our team will consult, collaborate, and treat it with urgency and care.

If we still can’t get you to a place where you feel confident and happy, we will offer a refund for the part of the service you’re unhappy with. For example:

  • If the haircut is fine, but you’re unhappy with the colour → you’ll receive a full refund for the colour portion (excluding any treatments).

Your Guarantee

To honour our Client Care Guarantee, you must contact us within 10 days of the original service. After that period, we’re no longer able to offer corrections or refunds.


One Final Note

We believe the best hair starts with a great consultation. If at any point before the service begins you feel we’re not fully aligned, we’d far rather pause, clarify, or reschedule than go ahead with uncertainty. Trust and communication are key—and we’re on your team.

At NOCO Hair, we believe loyalty should feel like more than just a thank you—it should feel like a reward. That’s why we created NOCO Rewards: our own points system that gives back every time you visit.

Just like collecting airmiles, you’ll earn points from day one that you can use towards selected retail and homeware products in the salon.


How it works:

  • Every visit earns you points (the amount may vary depending on current offers or promotions).
  • Points can be redeemed in-salon on retail and lifestyle products only.
  • You can check your balance anytime in salon or by using the NOCO Hair app—available on the App Store and Google Play.

Whether it’s a new shampoo you’ve fallen in love with or a candle that gives your bathroom salon vibes, your points are our way of saying:
“Thanks for being part of the NOCO family.”

Why Do I Need a Patch Test?

At NOCO Hair, your safety and comfort are just as important to us as the end result. That’s why we require a patch test for all colour services—no exceptions.

👉 If you’re planning to have colour with us and haven’t had a patch test or colour service at NOCO in the last 6 months, you’ll need one at least 48 hours before your appointment.

Even if you’ve coloured your hair for years with no issues, reactions can still happen—especially when switching brands or salons. Reactions can include:

  • Skin irritation or rashes
  • Swelling or discomfort
  • In rare cases, more serious allergic responses

We use L’Oréal Professionnel colour and follow their strict guidelines to make sure every service is as safe as it is stunning.


How does it work?

It’s quick and easy:
We apply a tiny amount of colour to the inside of your arm, and you’re free to go straight after. The test takes less than 5 minutes.

Once done, you’re covered for 6 months unless your health changes or you switch your colour service significantly.

We recommend adding your patch test to a consultation—it’s the perfect time to talk through your colour goals and make a plan with your stylist.


Patch Test FAQs

I’ve had my hair coloured at another salon. Do I still need a patch test?
Yes. Every salon uses different colour lines, mixing methods, and products. We use L’Oréal Professionnel, and we need to test you with our system to be safe.


I’ve been colouring my hair for years and never had a problem. Why now?
Allergic reactions can develop over time, even if you’ve never had one before. Patch testing is simply a precaution to protect you—it’s about safety, not assumptions.


Can I sign a disclaimer to skip the patch test?
No, we’re afraid not. Disclaimers aren’t valid in place of testing. We’re committed to safety and legally required to follow manufacturer and industry guidelines.


I want to book colour soon—how quickly can I get tested?
Pop in anytime—we don’t need to book a full appointment just for a patch test. As long as it’s done 48 hours before your colour service, you’re good to go.


Where do you apply the patch test?
We place it on the inside of your arm, not behind the ear anymore. It’s subtle, quick, and you can carry on with your day as normal.


How long is my patch test valid for?
Your test is valid for 6 months, unless your health changes (e.g., pregnancy, illness, medication changes) or you switch to a new type of colour.

At NOCO Hair, your safety and comfort are just as important to us as the end result. That’s why, before any colour appointment, we require a patch test—a small but essential step in ensuring your visit is smooth, safe, and worry-free.

patch test checks whether you might have a reaction or sensitivity to hair colour. Even if you’ve coloured your hair before, your body can change over time—and reactions, while rare, can be serious.

These reactions can include:

  • Skin irritation or rashes
  • Swelling or discomfort
  • In very rare cases, more severe allergic responses

That’s why we follow strict safety guidelines and always test before colour services, especially when using our professional range, L’Oréal Professionnel.


What happens during a patch test?

It’s quick and simple:
We apply a tiny amount of colour on the inside of your arm, and that’s it. No need to wait in the salon—just leave it on and monitor it over the next 45 minutes before wiping/rinsing off.

Once completed, your patch test is valid for up to 6 months, as long as there are no changes in your health or hair routine.

Many guests choose to book their patch test alongside a consultation, which is a great way to meet your stylist, talk through your goals, and get everything set up in one visit.


Patch Test FAQs

I’ve had my hair coloured at another salon—do I still need a patch test with NOCO?
Yes. Every salon uses different products and processes. We use L’Oréal Professionnel colour, and are required to carry out our own test before your first service with us.


I’ve been colouring my hair for years with no problems. Why do I need this now?
Allergies can develop over time—even with familiar products. This is a safety-first approach for your well-being, not just a salon policy. It’s a small step that makes a big difference.


Can I sign a disclaimer instead? I promise I won’t make a claim.
We totally understand the intent, but no, sorry—we don’t accept disclaimers in place of patch testing. Our duty of care and our professional standards mean we must follow safe practice for every guest.


I need colour urgently—can I still get in?
If it’s your first colour visit with us, just pop in for a patch test at least 48 hours in advance. It only takes a minute and doesn’t require a full appointment. Once that’s done, you’re good to go.


At NOCO, it’s never just about the service—it’s about the relationship.
Patch testing is part of the care, connection, and professionalism that defines how we do things. Thank you for being part of a salon experience that puts people first.

At NOCO, we’re all about creating a smooth, respectful, and reliable experience for everyone. That means making sure your appointment runs on time, your stylist is ready, and the vibe in the salon is calm and stress-free.

But behind the scenes, every appointment involves a lot of moving parts—salon space, team members, stock, and schedules. When someone doesn’t show up or cancels last minute, it impacts not just our team, but other guests who would’ve loved that slot.

That’s why we’ve introduced a deposit system—simple, fair, and designed to keep things running smoothly for everyone.


Here’s how it works:

  • To book your appointment, a 50% deposit is required (this excludes extras like treatments or toners).
  • Your deposit is fully redeemable against your final bill when you come in.
  • If you cancel or reschedule more than 48 hours before your appointment, we’ll refund your deposit in full.
  • If you cancel or reschedule within 48 hours, or arrive too late for us to complete your service, your deposit will be retained—simply to cover the costs that the business still incurs.

It’s not about penalties—it’s about fairness and keeping the show on the road.

How to pay:

  • You can pay your deposit online at the time of booking, or over the phone if you’re booking directly with our team.
  • Many of our regular guests choose to keep a deposit on their account and roll it over between visits—it’s quick and convenient.

Need a refund?

No problem. Just email [email protected] with the subject line Refund Request, and include your full name and appointment details.
We’ll process your refund on our end within 3 working days.

We like to think of this a bit like booking a seat on a flight—you’re securing your space with us, and we’re preparing everything to make your experience the best it can be. Thanks for understanding, and for helping us keep NOCO running beautifully for everyone.